PC
Computer Setup
New computer setup, software installation, updates, peripherals and getting everything ready to use.
Personal IT support throughout the GTA
Technology problems?
Let's get them sorted.
Straightforward, personal computer and technology help without the jargon, pressure or runaround.
$ diagnose problem
✓ Problem found
$ fix problem
✓ Problem fixed
$ explain what happened
✓ At the level you want
Personal serviceDeal directly with a real person.
Honest adviceSolutions that make sense for you.
GTA serviceOn-site help where you need it.
What I can help with
Technology shouldn't be frustrating.
From a brand-new computer to a problem that's been driving you crazy for weeks, Wikkid Technology provides practical help for home users and small businesses.
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Troubleshooting
Slow computers, crashes, strange errors, Windows problems and those “it was working yesterday” situations.
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Data Transfers
Move your files, documents, photos and other important data from an old computer to a new one.
WiFi
Wi-Fi & Networking
Wi-Fi setup and troubleshooting, routers, home networks, printers and getting your devices connected properly.
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Email & Outlook
Account setup, Outlook problems, authentication issues and getting email working reliably again.
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Data Recovery
Help recovering important files from failing drives, damaged installations and other data-loss situations. Recovery results depend on the condition of the device and the data.
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Security & Backups
Practical help with device security, updates, backups and protecting the things that matter.
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Technology Help
Not sure what's wrong? That's okay. Tell me what's happening and we'll figure it out together.
About Wikkid Technology
Hi, I'm Jason.
Independent IT support for people who would rather deal with a person.
Wikkid Technology is an independent IT service business focused on practical, personal technology support.
When you contact Wikkid Technology, you're dealing directly with the person who will be helping you. There's no call centre, no being passed around, and no expectation that you already understand the technical stuff.
My job is to solve the problem, but just as importantly, it's to make sure you're comfortable with the process along the way.
Who I help
Technology help for home and small business.
Home users
- New computer setup and upgrades
- Wi-Fi and home networking
- Email, Outlook and account problems
- Data transfers and recovery
- General computer help
Small businesses
- Computer and workstation support
- Networking and connectivity
- Email and Microsoft 365 support
- Windows troubleshooting and upgrades
- General IT support
Support that works for you
Not everyone wants the same kind of tech support.
Some people want to understand exactly what's happening. Others simply want the problem fixed and don't need a technical explanation. Most people fall somewhere in between.
Wikkid Technology takes the time to understand how you want to be supported, including how much guidance, explanation and communication you want along the way.
You get the help you need, at the level that's comfortable for you, without being talked over, talked down to or buried in unnecessary technical details.
Let's talk
Need a hand?
Tell me what's going on and I'll get back to you.
Email Wikkid TechnologyServing the Greater Toronto Area