PC
Computer Setup
New computer setup, software installation, updates, peripherals and getting everything ready to use.
Personal IT support throughout the GTA
Technology problems?
Let's get them sorted.
Straightforward, personal computer and technology help without the jargon, pressure or runaround.
$ diagnose problem
✓ Problem found
$ fix problem
✓ Problem fixed
$ explain what happened
✓ At the level you want
Personal serviceDeal directly with me.
Honest adviceRecommendations that make sense for you.
GTA serviceOn-site and remote help where you need it.
What I can help with
Technology shouldn't be frustrating.
From a brand-new computer to a problem that's been driving you crazy for weeks, I provide practical help for home users and small businesses.
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Troubleshooting
Slow computers, crashes, strange errors, Windows problems and those “it was working yesterday” situations.
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Data Transfers
Move your files, documents, photos and other important data from an old computer to a new one.
WiFi
Wi-Fi & Networking
Wi-Fi setup and troubleshooting, routers, home networks, printers and getting your devices connected properly.
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Email & Outlook
Account setup, Outlook problems, authentication issues and getting email working reliably again.
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Data Recovery
Help recovering important files from failing drives, damaged installations and other data-loss situations. Recovery results depend on the condition of the device and the data.
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Security & Backups
Practical help with device security, updates, backups and protecting the things that matter.
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Technology Help
Not sure what's wrong? That's okay. Tell me what's happening and we'll figure it out together.
About Me
Hi, I'm Jason.
Independent IT support for people who would rather deal with a person.
I've been working with technology for more than 25 years. I started my career as an IT Manager for a non-profit organization, where I was responsible for virtually everything computer-related, from networks and hardware to printers, copiers and day-to-day support.
Working in a non-profit environment also taught me something that has stayed with me throughout my career: good technology isn't necessarily the most expensive technology. It's about understanding what you actually need, making sensible recommendations and getting the most from the resources available.
For the past 15 years, I've worked directly with individuals and small businesses, providing both on-site and remote support throughout the GTA.
Over the years, I've learned that good IT support isn't just about knowing how to fix things. It's about understanding the person or business behind the problem, what they actually need, and how they want to be supported.
Who I help
Technology help for home and small business.
For home users
Whether you're setting up a new computer, dealing with a frustrating problem, or simply want some advice before making a technology decision, I can help.
- New computer setup and upgrades
- Wi-Fi and home networking
- Email and Outlook
- Data transfers and recovery
- General technology help
For small businesses
Not every business needs a full-time IT employee. I can provide an experienced IT resource who gets to know your systems and your business without the overhead of another full-time position.
- Computer and workstation support
- Networking and connectivity
- Email and Microsoft 365 support
- Windows troubleshooting and upgrades
- General IT support
My Approach
Not everyone wants the same kind of tech support.
Some people want to understand exactly what's happening. Others simply want the problem fixed and don't need a technical explanation. Most people fall somewhere in between.
I take the time to understand how you want to be supported, including how much guidance, explanation and communication you want along the way.
You get the help you need, at the level that's comfortable for you, without being talked over, talked down to or buried in unnecessary technical details.
My goal isn't just to fix today's problem. It's to become someone you can turn to when technology gets complicated.
Experience that makes a difference
Decades of experience. One person who gets to know how you work.
My background gives me a perspective that goes beyond individual computer repairs. I've spent years looking at the bigger picture, balancing technology needs with practical budgets and helping people make decisions they can feel good about.
Whether you need an occasional helping hand, a trusted person to call when something goes wrong, or ongoing technology support for a small business, I can adapt to what works for you.
Let's talk
Need a hand?
Tell me what's going on and I'll get back to you.
Email MeServing the Greater Toronto Area